This is the contacts page for an independent review website that publishes casino guides, comparisons and ratings, including its Richard review. The site is not owned by, run by or endorsed by any operator, and it has no access to player accounts, balances or payment systems. Questions, feedback and business enquiries about the site itself are always welcome.
One thing is worth stating plainly from the start. Anything connected to a real money account belongs with the casino, not with a review site. Deposits, withdrawals, verification checks, bonus terms and account disputes must go to Richard's own official support channels, which are listed on the operator's website.
How to Reach the Review Site
Every enquiry arrives through a single email address, which keeps replies simple and easy to follow up. Readers can write in about general questions, editorial notes, advertising or press, and the message will be passed to the right person. The address is info@(the corresponding website URL).Australia.
The list below sets out the main reasons people get in touch, so a message can be framed with the right context from the outset.
• General enquiries, covering questions about the site, its review process or how a rating is put together
• Editorial notes and corrections, including factual updates, outdated details or links that no longer work
• Advertising and partnerships, covering commercial requests, media information and collaboration proposals
• Press enquiries, such as comment requests, data questions and interview coordination
• Site issues, including pages that will not load or forms that fail to submit
A clear subject line and the address of the page being discussed help direct a message quickly. Please do not send account numbers, passwords, identity documents or payment details, as those matters sit with the operator rather than with this site.
Response Times and Australian Time Zones
Most messages receive a reply within two to three business days, and straightforward questions are often answered sooner. The inbox is monitored Monday to Friday, excluding Australian public holidays, with correspondence handled on Australian Eastern time. That means a message sent on a Friday afternoon in Perth or Darwin is usually picked up the following Monday.
Details on this page are accurate as of 2026. Messages that arrive outside business hours are read on the next working day, so there is no need to resend anything. Longer replies can occasionally be needed during busy periods, such as the publication of a major review update.
Write to Us With Confidence
Every message is read with genuine interest, whether it is a small correction, a partnership idea or a question about a review. Reader feedback shapes the guides and keeps them accurate, and there is no hesitation needed about getting in touch.
One point stays fixed, though. The site remains independent, and the Richard review and its ratings are never influenced by an enquiry received through this page. Advertising and commercial conversations stay separate from editorial work, so the assessments readers see reflect the platform's features and conditions alone.